5 solutions to ERROR 910 in Play Store
If you have shown up error code 910 Most likely you were trying to install, uninstall or update a Google Play application on your device.
This error usually occurs when the user has previously uninstalled the updates that were pre-installed for that application. This error usually appears on computers that use the following versions of Android: Lollopop, Marshmallow, Nougat and Oreo.
- What causes "Error Code 910"?
- Solution 1: Clear the cache of the Google Play Store app
- Solution 2: Re-link your Google account
- Solution 3: move the application from the SD card to the internal memory
- Solution 4: Eject the SD card from the Configuration menu
- Solution 5: Download and install the APK file of the application from a website or third-party application
What causes "Error Code 910"?
Fortunately, the most common causes for which the Error 910 code is presented have been found, as well as a series of methods that users have used to correct this problem.
Below, you can find a list of the different scenarios that usually cause this problem to show:
- Damaged Google account: In some cases this error code will appear when the user is using a Google account that is damaged. As far as is known, this type of problem does not have a specific trigger. Most problems related to the account are easily corrected by closing and opening to account.
- Corrupt data stuck in the cache folder: it is known that this problem can appear due to data that has been poorly stored in the cache of the installation folder of the application. Most users who have found this error could fix it by deleting the cache and data from the Play Store.
- The data on the SD card is inaccessible: this can only happen on Android devices that have an SD card to have more memory. It is believed that the error can be caused because the SD card is formatted in a different file system. To solve the problem you can try to move the application to the internal memory of the phone.
- Google Store does not allow the update to complete: The fact that your model and the application are incompatible can also be a great trigger of this error. In this case the only solution would be to download the application from a site that offers APK files.
- Damaged data on the SD card: The problem can also occur when there is a corruption problem on the SD card. In most cases the problem is solved by physically or virtually ejecting the card before attempting to update the application.
- Severe corruption in the app: This problem will only happen if you have tried to debug or interfere with the application files. If this is your case, all you can do is use the ADB used to remove the application package manually.
- Blackberry Launcher does not have administrator privileges: This problem only occurs on Blackberry Priv computers that use Android 6.0+. To solve the problem in this case you can disable administrator access to the Google Play app and enable administrator access to Blackberry Launcher.
We have already explained some of the possible solutions to this problem in a summarized way, but since the explanations were very brief it is possible that some people have problems finding some necessary steps to solve the problem.
If this is your case it is neglected, as we will explain in detail how to carry out step by step the most common solutions to this problem.
Solution 1: Clear the cache of the Google Play Store app
This is the first solution that we will share because it is the most common to solve the problem of "Error code 910" on Android devices. As we already explained, when this error appears due to a problem of data poorly stored in the cache that prevents updating the application, deleting the data stored in the application cache is the easiest way to solve this problem.
The steps that we will explain below were effective for many users, so the chances of it working for you are very high:
- On the home screen of your Android device, go to the menu of 'Configuration' and then select 'Applications and notifications'.
- In case it does not appear directly in the list of applications, it can be found by selecting 'Applications' and in 'List of applications'.
- Scroll through the list of applications and search 'Google Play Store ' on the list. When you find the selected application.
- In the information screen of the application select the option 'Storage' to be able to access the option to delete the data.
- Once inside storage, select the option 'Clear cache ' and wait for the process to complete. When finished, select the option 'Delete data'.
- When you have finished deleting Google Play Store data, restart your computer and try to download, update or delete the application that presented the problem.
In case you still keep appearing the Error code 910, we recommend you try the following solution.
This solution is also very popular and in fact is mentioned by Google team within the documentation of this error. Also, many of the users who have had this error have confirmed that closing and opening the Google account is a very fast and effective solution to this problem.
To be able to relink your Google account, here are the steps you need to follow:
- On your Android device, go to the option of 'Configuration' and there select 'Accounts'.
- Within the tab of accounts you just have to select the account of Google.
- Once the Google account is selected, scroll to the bottom of the window and select the option 'Remove'.
- When the Google account has been deleted, return to the Accounts screen, scroll to the bottom and select 'Add account '.
- In the Add account window, select Google and follow the instructions that will appear on the screen to re-add your Google account that you previously deleted.
- When the Google account is linked again, after adding your account data, restart the device and try to update the application again.
In case the problem keeps happening, then try the next solution.
Solution 3: move the application from the SD card to the internal memory
If you have reached this method, do not despair and keep calm, there is a solution for your problem. This is another very popular solution to eliminate Error Code 910. This solution consists of move an application already installed from the SD card to the internal storage of the equipment.
It is very likely that the update can be updated correctly after being sent to the internal storage of the equipment. When the update is complete, you can re-upload it to the SD card in case you do not want it to take up space in your internal memory.
To be able to change the memory application you simply have to follow these steps:
- On your Android device, go to 'Configuration' and head towards'Applications and Notifications', where you will select 'Applications' (List of applications' to show all the applications you have installed on your computer.
- Within the list of applications find the application that is having problems to update and select it.
- There, select the option of 'Storage' > 'change storage location'And then select the option'Internal storage'
- When the application has been moved to the internal storage of the equipment try to update it to see if the process can be performed without complications.
- If the application is updated without complications then you can follow the same steps to send it back to the SD card and save space on your device.
The vast majority of users who experience Error Code 910 used an SD card, many of whom reported that they could solve this problem by simply "ejecting" the micro SD card through the operating system's configuration menu.
This procedure does not require that you physically remove the SD card from the device. Android has an integrated function that allows you to perform this "scenario" virtually.
To perform this procedure you just have to follow these steps:
- On the Android device, go to the menu of 'Configuration' and then to 'Storage'
- Within the options of 'Storage' select the option 'Unmount SD card ' and then confirm to force the operating system to pretend that the card has been removed.
- Now you simply have to open the Google Play Store again and try to update the application again.
Solution 5: Download and install the APK file of the application from a website or third-party application
In case none of the previous solutions worked for you, then you can consider downloading the application in APK file from a website or from an app store that is not the Play Store. This is usually used in case your device or operating system version has a compatibility problem with the application.
To be able to download to install the application from an APK file just follow these steps:
- Visit the site to download APK of your preference. If you do not know any, APK Mirror is usually a popular and safe site to download.
- Use the search function of the site to find the latest version of the application you want to install.
- Select the option of 'Download APK ' and wait for the download of the application to complete.
- If you have never installed an APK or third-party application, your device will notify you that the installation has been blocked. To solve this you just have to go to 'Adjustments' > 'Security and privacy'And there select' Accept installation of third-party applications'. The name of the latter option may change from one device to another, but it usually implies the same.
- Now you simply have to follow the instructions on the screen of the installation of the APK file. You will be asked to confirm the installation of the application and ready, wait until it finishes.
Ok, now you can use the latest version of the application that you tried to update with all the previous solutions.
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